Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dions ("Company," "we," "us," or "our"), governing your access to and use of the website located at food-dions.click (the "Site"), as well as all related services, content, features, and functionality offered through the Site (collectively, the "Services").

By visiting, browsing, registering on, or placing an order through food-dions.click, you expressly agree to these Terms. If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Site and our Services. Your continued use of the Site following any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use the Site in any capacity. If you are using the Site on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms, and all references to "you" shall apply equally to such entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our Services. By agreeing to these Terms, you represent and warrant that you meet the minimum age requirements.

2. Description of Services

Dions is a food-related business operating in the United States. Through our website, food-dions.click, we provide users with access to the following services and features:

  • Online ordering of food products and menu items
  • Browsing of our food menu, specials, and promotional offerings
  • Account registration and management for a personalized ordering experience
  • Delivery and/or pickup service coordination, where available
  • Customer support and inquiry handling
  • Loyalty rewards and promotional programs, as offered from time to time
  • Informational content about our food offerings, ingredients, and nutritional information

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services. We may also impose limits on certain features or restrict your access to all or part of the Site without notice or liability.

Availability of certain Services, menu items, and delivery areas may vary depending on your location, time of day, or other operational factors. We make no guarantee that any specific item or service will be available at any given time.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Site and Services, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the security and confidentiality of your account credentials
  • Promptly notify us of any unauthorized use of your account or breach of security
  • Use the Site and Services only for lawful purposes and in accordance with these Terms
  • Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services
  • Accept responsibility for all activities that occur under your account
  • Ensure that any information you submit to us is truthful and does not violate the rights of any third party

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

  • Use the Site for any unlawful purpose or in violation of any federal, state, or local laws, including but not limited to the Federal Trade Commission Act (FTC Act) and applicable consumer protection statutes
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
  • Use automated means, including bots, scrapers, crawlers, or similar technologies, to access, collect, or harvest data from the Site without our express written consent
  • Engage in fraudulent activity, including placing false orders, using stolen payment credentials, or submitting inaccurate personal information
  • Impersonate any person or entity, or falsely claim an affiliation with any person or entity
  • Transmit any content that is defamatory, obscene, harassing, threatening, abusive, or otherwise objectionable
  • Upload or transmit any viruses, malware, spyware, or other malicious code
  • Interfere with or disrupt the integrity or performance of the Site or the data contained therein
  • Attempt to circumvent any content filtering or security measures implemented by us
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Site without our express written permission
  • Use our Services for commercial purposes without our prior written authorization
  • Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure
  • Collect personal information of other users without their explicit consent

Violation of any of the above prohibited activities may result in immediate termination of your account and access to our Services, and may be referred to appropriate law enforcement authorities where applicable.

4. Account Registration

Certain features of our Site may require you to register for an account. When you register, you agree to provide accurate and complete information and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your account password and for all activities conducted under your account.

We reserve the right to refuse registration, terminate accounts, or remove or edit content at our sole discretion. You may not create multiple accounts for the purpose of circumventing restrictions or bans placed on an existing account. Each user is permitted to maintain only one active account unless expressly authorized by us in writing.

You must notify us immediately at [email protected] if you suspect any unauthorized access to your account. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

5. Intellectual Property Rights

The Site and all of its original content, features, functionality, design, graphics, logos, trademarks, service marks, trade names, text, images, audio, video, and other materials (collectively, "Content") are owned by or licensed to Dions and are protected by applicable United States and international intellectual property laws, including but not limited to copyright, trademark, and trade secret laws.

All trademarks, service marks, and logos used on this Site are the property of Dions or their respective owners. Nothing in these Terms grants you any right, license, or permission to use any of our trademarks, service marks, or logos without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use. This license does not include the right to:

  • Reproduce, distribute, modify, or create derivative works of any Content
  • Use the Content for any commercial purpose without our prior written consent
  • Publicly display or perform any Content
  • Remove or alter any copyright, trademark, or proprietary rights notices

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. If you believe that any content on our Site infringes your intellectual property rights, please contact us at [email protected] with a detailed description of your claim.

6. Payment Terms

When you place an order through food-dions.click, you agree to pay all charges associated with your order, including the price of the food items, applicable taxes, delivery fees, service fees, and any other charges displayed at checkout.

All payments are processed in United States Dollars (USD). By providing payment information, you represent and warrant that you are authorized to use the payment method provided, and you authorize us to charge the applicable amounts to that payment method.

6.1 Pricing and Taxes

All prices listed on our Site are in USD and are subject to change without notice. We make every effort to display accurate pricing; however, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price, and we will notify you promptly if this occurs.

You are responsible for paying all applicable federal, state, and local taxes associated with your purchases. Applicable sales taxes will be calculated and added to your order total at checkout based on your delivery or pickup location.

6.2 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been confirmed and preparation has begun. Refunds or credits may be issued at our sole discretion in cases involving incorrect orders, missing items, or quality issues. To request a refund or report a problem with your order, please contact us within 24 hours of receiving your order at [email protected].

We reserve the right to cancel any order at our discretion, including but not limited to cases of suspected fraud, payment failure, or unavailability of items. In the event we cancel an order, you will receive a full refund to your original payment method.

6.3 Third-Party Payment Processors

Payment processing on our Site may be handled by third-party payment processors. Your use of such payment processing services is subject to the terms and privacy policies of the respective third-party providers. We are not responsible for errors or issues arising from third-party payment processing services.

7. Food Allergen and Dietary Information

We make reasonable efforts to provide accurate information regarding ingredients and potential allergens in our food products. However, our food is prepared in a kitchen environment where cross-contamination with common allergens, including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish, may occur.

If you have a food allergy, sensitivity, or dietary restriction, you are solely responsible for reviewing all available product information and for contacting us directly at [email protected] before placing an order. We strongly encourage customers with severe allergies to exercise caution. Dions shall not be held liable for any adverse reactions resulting from allergen exposure unless caused by our gross negligence or willful misconduct.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO THE LAWS OF THE UNITED STATES AND THE STATE IN WHICH WE OPERATE, DIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO DIONS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our gross negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

9. Disclaimers

THE SITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SITE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

We do not warrant or represent that our food products will meet your specific nutritional requirements, dietary needs, or personal preferences. Any descriptions of food items on our Site are provided for informational purposes only and may not accurately reflect the final presentation or preparation of any given item.

We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services that may be linked to or referenced on our Site. If you access any third-party website through a link on our Site, you do so at your own risk.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dions and its officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Site or Services, including but not limited to your submissions, postings, or other content
  • Your violation of any third-party rights, including intellectual property rights or privacy rights
  • Your violation of any applicable law, rule, or regulation
  • Any misrepresentation made by you in connection with your use of the Services
  • Any claim arising from your account activities or from access granted by you to others to use your account

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state laws, without regard to conflict of law principles. As a food business operating in the United States, we are subject to and comply with all applicable federal regulations, including but not limited to:

  • The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, governing unfair or deceptive acts and practices
  • The Food Safety Modernization Act (FSMA)
  • FDA food labeling and safety regulations
  • Applicable state consumer protection and food safety statutes

Any legal action or proceeding arising out of or relating to these Terms or your use of the Services that is not subject to arbitration as described below shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection as to inconvenient forum.

For residents of California: To the extent required by the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), your privacy rights are additionally governed by those statutes, and nothing in these Terms shall be construed to limit any rights you have under California law.

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us first to seek an informal resolution of any dispute, claim, or controversy arising out of or relating to these Terms or the Services. Please send a written notice to us at [email protected] describing the nature of your dispute and the relief you seek. We will attempt to resolve any such dispute through good-faith negotiations within thirty (30) days of receiving your notice.

12.2 Binding Arbitration

If we are unable to resolve the dispute informally within thirty (30) days, you and Dions agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services (collectively, "Disputes") will be resolved solely by binding arbitration, except as otherwise provided herein.

The arbitration shall be conducted by a recognized arbitration organization under its applicable rules and procedures. The arbitration shall take place in the United States, and the proceedings shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU AND DIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

12.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or to prevent irreparable harm. Nothing in this section shall prevent either party from bringing an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction.

13. Term and Termination

These Terms shall remain in full force and effect while you use the Site or Services. We reserve the right, in our sole discretion, to:

  • Suspend or terminate your account and access to the Services at any time, with or without cause, and with or without notice
  • Refuse service to any person for any reason at any time
  • Delete or remove any content submitted by you from the Site

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Services will immediately cease.

Upon termination of your account for any reason:

  • All licenses and rights granted to you under these Terms will immediately terminate
  • You must immediately cease all use of the Site and Services
  • Any outstanding obligations or liabilities incurred prior to termination shall survive
  • Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, limitation of liability, governing law, and dispute resolution

We shall not be liable to you or any third party for any termination of your access to the Site or Services, except as may be required by applicable law.

14. Changes to These Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. In some cases, we may provide you with additional notice of material changes, such as via email to the address associated with your account or a prominent notice on our Site.

It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the Site or Services after any changes to these Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and Services immediately.

Changes to these Terms will not apply retroactively to disputes or events that arose before the effective date of such changes, except as required by applicable law.

15. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or content that are not owned or controlled by Dions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant or represent the offerings of any such third parties or the accuracy of their content.

We encourage you to review the terms of service and privacy policies of any third-party websites you visit. The inclusion of any link on our Site does not imply our endorsement of that website or its operators. Your use of third-party websites is entirely at your own risk.

16. Electronic Communications

By using our Site and Services, you consent to receive electronic communications from us, including but not limited to order confirmations, updates, promotional offers, and other communications related to your account and our Services. You agree that any notices, agreements, disclosures, or other communications we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in any such communication or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional or administrative messages related to your account or orders.

17. Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you use our Services. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

If you are a resident of California, your privacy rights are additionally governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please refer to our Privacy Policy for more information about your rights and how to exercise them.

18. Force Majeure

Dions shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions or regulations, labor disputes, power outages, internet service disruptions, pandemics, epidemics, or any other cause beyond our reasonable control (each, a "Force Majeure Event").

In the event of a Force Majeure Event, we will make reasonable efforts to notify you and to resume performance as soon as practicable. Our obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Dions with respect to your use of the Site and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the same subject matter.

No failure or delay by us in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, and no single or partial exercise of any right, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

20. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, such provision shall be severed from these Terms, and the remaining provisions of these Terms shall continue in full force and effect.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. These Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein, provided that the essential economic terms of these Terms remain intact and the intent of the parties can still be given full effect.

21. No Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Dions. No waiver of any breach or default shall constitute or be deemed a waiver of any subsequent breach or default.

22. Assignment

You may not assign or transfer these Terms or any of your rights or obligations hereunder without our prior written consent. Any attempted assignment without our consent shall be null and void. We may assign these Terms and any of our rights and obligations hereunder without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

23. Headings

The section headings used in these Terms are for convenience of reference only and do not form part of the contract between you and Dions. The headings shall not be used in construing or interpreting these Terms.

24. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us for any reason related to your use of our Site or Services, please reach out to us using the following contact information:

Company Name Dions
Website food-dions.click
Email Address [email protected]

We will make every reasonable effort to respond to your inquiries in a timely manner. For disputes or legal notices, please clearly mark your communication as a "Legal Notice" and send it to the email address above. We recommend that you retain a copy of all communications sent to us for your records.

These Terms of Service were last updated on May 6, 2026. Dions reserves the right to update these Terms at any time. Please check back regularly for the most current version.